I’ve been using Skype and Wifi phones for almost 2 years now, and have been blogging about it for the past year. The following are some tips to help improve your Skype Wifi phone experience at home and cut down on dropped calls, audio quality, lag, and others common issues that come from using Wifi phones.
Skype Wifi Issue and Tips:
1. Wifi Phone Dropped Calls: There are a lot of reasons for the dropped calls but there are some things that can be done to both the phone units, and router to make sure that the calls stay in tact.
A. Recently I’ve been looking into my router and phone settings to see if there is something that I can do to make it better. What I noticed was that the phone has a general IP for the router and looks for the IP each time packets are exchanged. On the router each port had a dynamic IP also, so I first went into the router and assigned the Wifi phone unit to a static IP from the router. Then I went into the phone settings and changed it from a general IP setting to the static IP that was assigned from the router. This was a big help in making sure that it doesn’t drop a call because it now find the IP much easier and doesn’t have to look for it each time. Plus, there is also a setting where it show how often it refreshes the packets and this should be set at an optimal level for both the phone and router.
B. Preferrred networks within the phone unit will also make a difference in how it connects. This means that if you are trying to connect to a network that is the forth or fifth in line that the unit checks then it will take a little longer to pick up the data, and if that connection isn’t that reliable then it will be worse. The best thing to do is make sure that the unit you want to connect to is the one that is at the top of your network list so that it’s the first one the system will check for.
C. Range is also a big deal and when you get down to one or two bars on the signal then it may or may not be reliable. I’ve noticed that even with the other priorities taken care of that it can still drop if the signal is two bars or less (weak signal on some systems).
2. Better Wifi Phone Audio Quality: There are lots of ways to make sure you are getting the best sound, but the one big rule of thumb that I’ve noticed is not to talk over the other person. Using a Wifi phone makes it hard to have an argument where one person wants to talk over the other because the quality gets distorted slightly when so much data is being sent at one time. This means that it’s a good idea to practice good phone skills when using a Wifi phone and will make for a better experience on both ends.